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Antero - Backup

How to Create a Database Backup on Antero

  • To begin, click on the Support tab located at the top of the program.
  • Here you will be presented with a couple new tabs, click on "Backup."
  • A popup window will appear. History, Audit Trail, Documents, and Images can all be selected to include in the support backup.  These options make it much easier to send a smaller database to support by excluding some of the larger data that is stored in a database.  If History and Audit Trail is included, there is an option to select a specific date range that gives the ability to provide the select time frame needed for the history records.
  • The support backup will create an .xml backup that will be sent to the storage directory for Antero.
  • You can find your storage directory by clicking on Antero in the upper left-hand corner and checking the About Antero page.