Why do I get a window that says "No License Found" in Operator10 or Synexus?

This article describes the circumstances in which you will see this window

You may see this window for various reasons that are described below

1. You just bought Operator10 or Synexus and you're running it for the first time
   1. Choose the option to "Create a new license (I have a keycode)"
      1. Type in your keycode. This will create your license database which will allow you to start using Operator10.
2. You've never used Operator10 or Synexus on this computer
   1. Choose the option "I already have a license on another computer"
      1. Press the more button or type the server name/IP address and click the green check button
3. You've used Operator10 or Synexus on this computer before but now get this window
   1. This likely means that the app cannot connect to your Operator10 or Synexus server
      1. If you know the name of the server, choose the option "I already have a license on another computer and press the more button or type the server name/IP address and click the green check button 
         1. If this doesn't work, contact whoever at your organization manages your server or call us to assist
      2. If you don't know the name of your server, check with whoever at your organization manages your server to get that information. It's unlikely that we at AllMax will know this.